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Terms and conditions

Individual private use

The IELTS Speaking Masterclass materials are for your individual, private use. You are not permitted to distribute and/or resell the product.


Typos and formatting errors

I have made every effort to ensure that this product is free of mistakes. However, I cannot guarantee that it is 100% free of typos and formatting errors. If you notice any mistakes, you are entitled to a corrected copy of the material. Send an email to nk@nativespeakeronline.com, quoting the mistake and page number. I will send you a corrected copy of the material within 24 hours.


Find a speaking partner service

You may contact other members and exchange contact details for the purpose of practice. However, full members must not share their login information with free members. In such situations, the full member's account will be blocked.


Privacy policy

I take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fulfil your order. I will not sell or redistribute your information to anyone.


Refund policy

I believe very strongly that the information in this product will really improve your IELTS speaking score. However, if you are not satisfied with your purchase and you explain in writing to nk@nativespeakeronline.com exactly how the product did not meet your expectations, I will refund your purchase. Requests for refunds must be made within 7 days of purchasing the product and the refund can be issued within 14 days from the purchase date.